Cookie Policy

Consent

By using this site and mobile application called "HyTools App" and sales platform called "IMI online web store" (together, the "website"), you consent to the use of cookies in accordance with this Cookies Policy.  You will have seen a pop up to this effect on your first visit to this website; although it will not usually appear on subsequent visits, you may withdraw your consent at any time by following the instructions below.

After your initial visit to the website we may change the cookies we use. This cookie policy will always allow you to know who is placing cookies, for what purpose and give you the means to disable them so you should check it from time to time.

What are cookies?

Cookies are text files containing small amounts of information that a website or online service saves on your computer or mobile device when you visit the website or use the service. It enables the website to remember your actions and preferences, such as language, login, font size, and other display preferences over a period of time so you don’t have to keep re-entering them whenever you return or browse from one page to another. Those cookies are set by us and called first party cookies.

We may also use third party cookies – which are cookies from a domain different than the domain of the website you are visiting – (such as Google Analytics) to track web statistics.

More specifically, we use cookies and other tracking technologies for the following purposes:

• Assisting you in navigation;
• Assisting in registration to our events, login, and your ability to provide feedback;
• Analyzing your use of our products, services or applications;
• Assisting with our promotional and marketing efforts (including behavioral advertising)

Session cookies allow website operators to link the actions of a user during a browser session and are deleted automatically when you close your browser.

Persistent cookies remain on your device after the browser is closed (for example to remember your user preferences when you return to the site) for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

These cookies do not collect or store any personally identifiable information. You can refuse the use of cookies or you can opt-out of each cookie category (except strictly necessary cookies) by clicking on the "cookie settings" button.

The types of cookies we use

Below is a detailed list of the cookies we use on our website and a brief explanation of their use:

1. Strictly necessary cookies
   
   These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for (such as navigating between pages) cannot be provided.
   
   The website currently uses the following strictly necessary cookies:
    
   • Cookie Name : ​cookies_accepted
     Source : ​Microsoft SharePoint
     Purpose : this Cookie is set when the user clicks on the "continue" button on the cookie banner.
     Further Information : the cookie banner disappeared when this cookie is set. This cookie stays set for 1 year.
      
   • ​Cookie Name : ​WSS_FullScreenMode
     ​Source : ​Microsoft SharePoint
     ​​Purpose : ​Microsoft SharePoint cookie for internal use of the application to enable communication, identify the user session and/or exchange information with the content manager.
     Further Information : ​session cookie
      
   • ​Cookie Name : WSS_KeepSession Authenticated
     ​Source : ​Microsoft SharePoint
     ​​Purpose : ​as anonymous authentication is enabled for this web application zone that use windows integrated authentication, SharePoint use WSS_Keepsession authenticated cookie to prevent reverting to anonymous.
     Further Information : ​session cookie
      
   • ​​Cookie Name : imihydronic_products_comparison
     ​Source : ​Microsoft SharePoint
     ​​Purpose : ​this cookie stores selected products by the user to be compared during the session.
     Further Information : ​session cookie
      

2. Performance cookies
    

   Our website uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google’). Google Analytics uses cookies to help us analyses how our visitors use our website and to monitor website performance. This allows us to provide a high quality experience by customizing our offering and quickly identifying and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages. We might also use these cookies to highlight articles or site services that we think will be of interest to you based on your usage of the website. The information collected by these cookies is not associated with your personal information by us or by our contractors.

   The information generated by the cookies about your use of the website (including your IP address) will be anonymized by use of the appropriate settings ("_anonymizelp()" function or equivalent), transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.
   
   Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.

   You may prevent or stop the installation and storage of cookies by you browser settings by downloading and installing the free Opt-out Browser Add-on available at https://tools.google.com/dlpage/gaoptout?hl=en (link is external). We inform you that in such case you will not be able to wholly use all functions of our website.

   By using our website, you consent to the processing of any personal data Google will collect on you in the way and for the purpose as described above.
    
   The website currently uses the following performance cookies:​

   • Cookies Name : utma, utmb, utmc, utmv, ​utmz, ​_ga, ​​_gid​
     Source : Google Analytics
     Purpose : these cookies are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve our site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.
     ​Further Information​ : click here for Google’s privacy policy in respect of Google Analytics. You may opt out of tracking by Google Analytics by visiting here. Persistent cookies.
      
3. Functionality cookies
   
   We make use of cookies to provide you with certain functionality. For example, to remember choices you make (such as your user name, language or the region you are in), or to recognize the platform from which you access the site, and to provide enhanced and more personal features. These cookies are not used to track your browsing on other sites.  
   
   The website currently uses the following functional cookies:
    
   • ​Cookie Name : ​​​IDE
     ​Source : ​DoubleClick​
     ​Purpose : this cookie allow us to conduct remarketing campaigns and store anonymous demographic data from our users within our Google Analytics account.
     ​Further Information​ : ​persistent cookie​
      
   • ​Cookies Name : ​​__lc_vv, ​__livechat
     ​Source : ​Livechat​, click here for Livechat’s privacy policy.
     ​Purpose : ​​​​​​​​LiveChat web-based, desktop and mobile apps enable users to get in contact with agents from IMI Hydronic
     ​Further Information​ : ​persistent cookie
      
   • ​Cookies Name : ​3rdparty, ​__livechat_lastvisit, ​main_window_timestamp, ​main_window_timestamp_0, ​message_text, ​notification[status_ping], ​recent_window
     ​Source : ​​​​​​​​Livechat​, click here for Livechat’s privacy policy.
     ​Purpose : ​​​​​​​​LiveChat web-based, desktop and mobile apps enable users to get in contact with agents from IMI Hydronic
     ​Further Information​ : ​session cookie

How to control cookies

You can control and/or delete cookies as you wish. If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete all cookies that are already on your computer.

If you wish to restrict or block web browser cookies which are set on your device, then you can do this through your browser settings; the Help function within your browser should tell you how. If you do this, however, you may have to manually adjust some preferences every time you visit the website or use the services and some features or functionalities may not work.

Alternatively, you may wish to visit www.aboutcookies.org or www.allaboutcookies.org​ (link is external), which contains comprehensive information on how to do this on a wide variety of desktop browsers.

If you continue without changing your settings, we will assume that you are happy to receive all cookies the website.

Cookies policy does not cover third party websites

Please note that this Cookie Policy does not apply to, and we are not responsible for, the privacy practices of third party websites which may be linked to or accessible through this website.

Changes to the Cookie Policy

We may update this Cookie Policy and we would encourage you to review the policy from time to time to stay informed of how we are using cookies.

This Cookie Policy was last updated in May 2018.

At climatecontrol.imiplc.com ("Website"), we use cookies to make your overall experience on our Website; cloud services; applications and types of software we use better. Specifically, we use cookies to:

- Store information for the time you are on the Website or when you are using cloud services (see "Session Cookies" and "For Cloud Services / Necessary Cookies" below);

- Store information to recognise your browser or device each time you visit (see "Persistent Cookies" below);

- Analyse your behaviour on our Website, so we can continue to improve; and

- Allow others to advertise on our Website or track information about you to improve advertising to you.

By using our Website, our cloud services, our various software and applications, or any of our services, you consent to our use of cookies. This Cookies Policy will explain what cookies are, how we use them, and what your rights are in relation to our use of cookies. Also, we will discuss our third-party cookies and what they mean for you.

What are cookies?

Cookies are small files that are placed on your device to store information. Specifically, cookies are small strings of text used to store information that may concern you, your behaviour on the web, your preferences, or your device. Cookies are mainly used to adapt the operation of the Website to your expectations, offering a more personalised browsing experience and memorising the choices you have made previously.

Cookies do not record or store any personal data from your device.

You can manage or request the general deactivation or cancelation of cookies through your browser. However, please be advised that deactivation or cancelation of cookies might slow down or prevent access to some parts of the Website.

How we use cookies and their type

We use cookies to collect aggregated information on the number of users and how they visit the Website. These are also considered technical cookies when they operate as described. These cookies are retransmitted by an analytics or statistics provider.

Analytics may collect information through log data, such as:

- internet protocol (IP) address;

- type of browser and device;

- operating system;

- name of the Internet Service Provider (ISP);

- country information;

- date and time of visit;

- web page of origin (referral) and exit; and

- possibly the number of clicks.

We don't use this information to identify you, but rather to understand usage trends on our Website.

Our full list of cookies

The full list of cookies we use on our Website, cloud services, applications and types of software, including their type, how long they will available once installed and their description is below:

FOR WEBSITES:

Necessary

Necessary cookies are crucial for the basic functions of the website, software and apps and they will not work in its intended way without them. These cookies do not store any personally identifiable data. They are:

Functional

Functional cookies help to perform certain functionalities like sharing the content of the website, types of software and apps on social media platforms, collect feedbacks, and other third-party features. They are:

Analytics

Analytical cookies are used to understand how visitors interact with the website, types of software and apps. These cookies help provide information on metrics on the number of visitors, bounce rate, traffic source, etc. They are:

Performance

Performance cookies are used to understand and analyse the key performance indexes of the website, types of software and apps which helps in delivering a better user experience for the visitors. They are:

Advertisement

Advertisement cookies are used to deliver visitors with customized advertisements based on the pages they visited before and analyse the effectiveness of the ad campaign. They are:

Unclassified

Other uncategorised cookies are those that are being analysed and have not been classified into a category as yet. They are:

FOR CLOUD SERVICES:

The "Cloud Services" include an access to condition, configuration (read and write access) and measurement data; and remote support for configuration of IMI  plc devices.

Necessary

Necessary cookies are crucial for the basic functions of the Cloud Services, and they will not work in its intended way without them. These cookies do not store any personally identifiable data. They are:

Consent

You may refuse the presence of cookies on your computer through the Axeptio module provided for this purpose.

What can you do about cookies?

If you want, you can prevent the use of cookies, but then you may not be able to use our Website as we intended. To proceed without changing the options related to cookies, simply continue to use our Website.

Adjusting the cookies or opting-out

You can control and/or delete cookies as you wish. If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete all cookies that are already on your computer.

For our Website, this is how you can adjust your settings and, if desired, opt-out of cookies completely:

Go to your browser settings; the Help function within your browser should tell you what to do. However, you may have to manually adjust some preferences every time you visit our website and the services.  Additionally, some features or functionalities may not work.  Please note that deleting cookies from your browser may remove the preferences you have set for the Website, as well as preferences set for other websites.

For further information and support, you can also visit the specific help page of the web browser you are using:

- Microsoft Edge: http://windows.microsoft.com/en-us/windows-vista/block-or-allow-cookies

- Firefox: https://support.mozilla.org/en-us/kb/enable-and-disable-cookies-website-preferences

- Safari: http://www.apple.com/legal/privacy/

- Chrome: https://support.google.com/accounts/answer/61416?hl=en

- Opera: http://www.opera.com/help/tutorials/security/cookies/

How to contact us

For any questions on our cookies policy, you can reach us at the following email: [email protected]